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COA Accreditation

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The Ferd & Gladys Alpert Jewish Family & Children's Service and Levine Jewish Residential & Family Service have recently been re-accredited by the Council on Accreditation (COA), the premier accrediting body for social service agencies in the United States. COA accreditation attests that an organization meets the highest national standards of best practice and is delivering the best quality services to the community it serves. We are proud to continue to be included in COA’s Community of Excellence.

The process of reaccreditation requires a comprehensive review of the agency’s practices every four years. Although it is “re- accreditation,“ the agency must complete the full process, as if it were going through the process for the first time Every aspect of the agency –administration, governance, program operations and clinical practices – is reviewed. First, the agency completes an internal “self-study” and then a team of independent professionals from outside the community visits to conduct an extensive site review. Feedback is also incorporated from agency clients and stakeholders. The agency’s performance is measured against a set of standards based on research and a national consensus process conducted to define “best practice.”

In the report prepared by COA, AJFCS was marked with excellent scores for compliance with more than 800 standards on which we were rated. Because of the outstanding score, we were given an “expedited accreditation,” given only to agencies with the highest of ratings. This expedited route is equivalent to being “on the high honor roll,’ according to Richard Klarberg, CEO of the Council. When Klarberg visited us in October to personally present AJFCS with its accreditation, he commented that what impressed him most was that AJFS is an “organization that has the ability to continuously reinvent itself. This is so important in today’s world, with what is changing in the community and the changing needs. Your highly professional staff and outstanding delivery of services are of great benefit to those you serve."


The Council on Accreditation, founded in 1977, is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations and is endorsed by leading consumer and professional groups and by many regulatory bodies and managed care organizations.

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The Jewish Federation of
Palm Beach County

Jack, Joseph and Morton Mandel Building
1 Harvard Circle, Suite 100
West Palm Beach, FL 33409
561.478.0700
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